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Welcome Back - Reopening Safely

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Dear Patients,

We hope this finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

As we prepare to reopen our offices for regularly scheduled appointments on Monday, May 11th, 2020, we wanted to make sure you were informed about the extra steps we are taking to prioritize patient safety.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office in the past. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows the most current infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in other places in the office for you to use as needed.
  • You will notice that our waiting room is closed for the time being. When you arrive for your appointment, you will call the office to notify our team that you have arrived. You will wait in your car until it is time for your appointment.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will do our best to allow greater time between patients to reduce waiting times for you.
  • We will also contact you within the next few weeks about additional processes we are adding to make your experience even easier.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, hit “Schedule an Appointment” in the navigation above, or call the office location you wish to visit.

Thank you for being our patient. We value your trust and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

The Bellano Dental Health Team

For more information, watch this short video showing what to expect at your next appointment.



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